Frequently Asked Questions
Everything you need to know about buying and selling premium pre-owned golf equipment.
How do I know the condition of the golf clubs?
Every club listed on our site undergoes a rigorous multi-point inspection by our PGA professionals. We provide detailed condition ratings for the head, shaft, and grip, along with high-resolution photos of the actual item you will receive.
Do you offer a trade-in program for my old clubs?
Yes! We offer a competitive trade-in service. Simply use our online valuation tool to get an instant quote, and you can use the credit toward your next purchase or receive a cash payment.
What is your shipping policy and delivery timeframe?
We offer worldwide shipping. Domestic orders are typically processed within 24 hours and delivered via tracked courier within 2-5 business days. Express shipping options are available at checkout.
Are the golf clubs authentic?
Authenticity is our top priority. Our expert team inspects every single club to ensure it is 100% genuine. We offer a full money-back authenticity guarantee on every purchase.
What is your return policy if I don't like the club?
We offer a 14-day 'no quibble' return policy. If you are not completely satisfied with your purchase, you can return it to us in its original condition for a full refund or exchange.
Do the clubs come with headcovers and adjustment tools?
If a club includes the original headcover or adjustment tool, it will be clearly stated in the product description and shown in the product images. If not listed, these items are sold separately.